About Us

Who We Are

Software Quality Management in Engineering Consulting and Managed Services (SQME) Professionals, Inc., a proven leader in the IT services industry, has been guiding various businesses towards sustainable transformation for more than 30 years. We focus on building organizational capabilities using world class tools and methodologies such as CMMI and ITIL which are anchored on industry standards and global best practices.

SQME’s main objective is to lead organizations towards corporate excellence by providing business improvement and transformation services. We are guided by the industry best practices to address challenges brought about by the ever-changing global IT landscape. At present, our company has been able to push more than 300 companies globally to their full potential using cost-efficient and innovative strategies on process improvement. 


"SQME is the leading CMMI Partner in the Philippines."

Our company uses ISACA’s Capability Maturity Model Integration (CMMI) as its main springboard to bolster an organization’s capabilities and performance. CMMI is a process level improvement program which helps organizations build capability to be able to perform as a world class organization.

Over 5,000 businesses from over 100 countries use CMMI for a more efficient and effective product and service delivery. This globally recognized methodology provides a clear definition of behaviors that lead companies to improved organizational performance.

Our team is composed of CMMI-certified professionals and experts. This gives SQME a solid foundation in transforming businesses using methodologies that are based on actual experiences and best practices of thousands of companies worldwide.

In adopting the CMMI ideology through SQME, your organization will be able to sail smoothly towards success.

Our Mission

Busy with work

Enable organizations to adopt world-class industry’s best practices to achieve corporate excellence.

• Enhance the capability of organization’s manpower to deliver quality solutions.

• Provide excellent software quality management and process improvement consulting in the areas of IT, software engineering and IT management.

• Conduct comprehensive quality training to equip our clients and key personnel with the proper CMMI® knowledge and other industry best practices.

• Conduct credible CMMI® based appraisals to verify and validate process improvement practices of the organization.



To become the premier solutions provider of business improvement and transformation services in the Philippines and across the globe.

We aspire to leave our mark in the industry by instilling in our clients SQME’s commitment to genuine, practical, effective, beneficial, and sustainable organizational change. We want to be remembered as a company that partners with its clients during the whole duration of its developmental process.

Our Vision

Happy mature businessman and young Asian businesswoman using digital tablet together


With years of experience in the IT Industry, SQME’s Chief Excecutive Officer is a force to be reckoned with in quality and service process improvement. With her able leadership, your organization will be in good hands as you journey towards sustainable transformation.

Joselyn T. Capistrano

Chief Executive Officer

Joselyn T. Capistrano is a quality and service process improvement guru with more than twenty years of work experience with multinational companies such as IBM, Citibank, HP, Accenture, and Fujitsu.

A renowned adviser in project management, software engineering, and software development, Capistrano is, so far, the only Filipina with a Capability Maturity Model Integration (CMMI) Lead Appraiser license in the Philippines.

Capistrano’s entrepreneurial journey dates way back in 2001 when she founded SQME Professionals, Inc., a software engineering and quality management company that focuses on providing business enhancement services that are guided by the principles and methodologies of CMMI, International Organization for Standardization (ISO), and Six Sigma.

Having developed a strong relationship with clients from different industries, the firm, under her leadership, proved to be one of the most successful providers of business enhancement services in the Philippines — expanding its operations in Hong Kong, while growing its services in other business sectors.


In 2008, seeing great opportunities in the field of software development, Capistrano, together with her friend Allan Tan, co-founded Ideyatech, Inc., a Java software development company that serves businesses from the United States, United Kingdom, Australia, New Zealand, and the Middle East.

Having attained enough success in the world of IT, Capistrano soon envisioned a bigger dream — support the outsourcing needs of SQME Professionals Inc. through a business process outsourcing arm, BPSource, Inc. Combining the expertise of these two companies, SQME Professionals and BPSource has now merged into one solid brand — Service Quality Management Engineers, a full-service process improvement and outsourcing firm internationally recognized for transforming companies into high performance organizations.

Let us GUIDE your business NOW

Connect with one of our experts to discuss your business needs.