Joselyn T. Capistrano
Chief Executive Officer
Joselyn T. Capistrano is a quality and service process improvement guru with more than twenty years of work experience with multinational companies, such as IBM, Citibank, HP, Accenture and Fujitsu.
A renowned advisor in project management, software engineering, and software development, Capistrano is, so far, the only Filipina with a Capability Maturity Model Integration (CMMI) license to be a Lead Appraiser in the Philippines.
Capistrano’s entrepreneurial journey dates way back in 2001 when she founded SQME Professionals, Inc., a software engineering and quality management company that focuses on providing business enhancement services that are guided by the principles and methodologies of CMMI, International Organization for Standardization (ISO), and Six Sigma.
Having developed a strong client relationship with clients from different industries, the firm, under her leadership, proved to be one of the most successful providers of business enhancement services in the Philippines—expanding its operations in Hong Kong, while growing its services in other business sectors.
Seeing great opportunities in the field of software development, Capistrano, together with her friend, Allan Tan, co-founded in 2008, Ideyatech, Inc., a Java software development company that serves business from the United States, United Kingdom, Australia, New Zealand and the Middle East.
Having attained enough success in world of IT, Capistrano had soon envisioned a bigger dream, which is to support the outsourcing needs of its parent company, SQME Professionals Inc., through a business process outsourcing arm, BPSource, Inc.
Combining the expertise of these two companies, SQME Professionals and BPSource has now merged into one solid brand, which is now known as Service Quality Management Engineers—a full-service process improvement and outsourcing firm internationally recognized for transforming companies into high performance organizations.